OFFICIAL NOTICE
Date: 04/01/19
Products: InBody520, InBody720
In Effect: 01/02/2020
Dear Valued Customer,
This Product EOS Announcement is intended to provide you with notice that one of our product series has entered the final phase of the product support cycle. The InBody520 and the InBody720 were last manufactured in 2013 and were officially discontinued on 01/01/2014. We have been providing technical support and service for the InBody520 and the InBody720 for the past 6 years while these products were in the final stages of the End of Support Cycle (EOS). However, 2019 will be the final year of support for the InBody520 and the InBody720 and starting 01/02/2020, support and services will no longer be available for the InBody520 and the InBody720.
Support and services include but are not limited to the following:
- General product support and services
- Technical Support
- Repair Services
- Spare parts
- Live product troubleshooting assistance
- Logo Support
- Maintenance Services
- Product Accessory Support
InBody will continue to support and service the InBody520 and the InBody720 throughout 2019 until 12/31/2019. Result sheets and other minor accessories may still be available after 01/02/2020.
Trade in and Upgrades:
InBody understands how integral our products can be to our customer’s overall operation. Newer technology provides more productivity and greater efficiency in the same or similar applications as these older products. We have programs available for current customers who want to trade in or upgrade to our latest models. For more information, please go to www.inbody.com. Our team is ready to help find the right product for you.
