To our valued clients,
Like many of you, we’re following updates on COVID-19, including guidance from the CDC and local health officials. Our focus right now is to keep our employees safe with remote working options while continuing to provide you with the best possible service and support.
We have canceled all domestic and international travel for our employees. If you had an event or in-person meeting scheduled with one of our representatives, we do ask for your understanding during this time, and we hope that we can reschedule in the near future. Although we are unable to do face-to-face meetings at this time, we are available via video conferencing. This is an evolving situation for everyone and we will continue to make necessary adjustments so that we can operate without disruptions, while keeping in mind how these changes will affect our employees and clients. Rest assured, our team remains available to provide product support and answer any questions.
New Orders
At this time, shipping operations remain normal, however, we anticipate that there may be delays in the future. We are focused on getting your order to you in a timely manner. If you have any questions about your current order, please contact our Account Management team at accountmgmt@inbody.com.
Product Support & General Questions
If you are experiencing any technical issues with your InBody device, please fill out this form. For general questions, you can reach our team at www.inbody.com or visit our help center for articles on troubleshooting help, basic tutorials, and other popular topics. Please let us know if there is anything else we can do to help.
Thank you for being members of the InBody Family.
Harry Yun
Chief Executive Officer
InBody USA
