There has been a Google security setting update for all users who utilize the Gmail service for LookinBody. Google will be removing the Less Secure Apps functionality on May 30, 2022. For more information please visit this link.
When does this go into effect?
Based on the information provided by Google, this update will go into effect on May 30, 2022. For more information, we recommend reaching out to Google Support.
What InBody services/app will be affected?
- LookinBody 120
- LookinBody Web
How will this affect your LookinBody 120 or LookinBody Web Account?
For users who are using their Gmail account to send emails to clients from the LookinBody 120 or LookinBody Web service, the Gmail account security settings will need to be updated to continue using the Gmail account.
For users of the LookinBody 120, the LookinBody 120 program version may also need to be updated to be compatible.
If the settings are not updated by May 30, 2022, sending emails from the LookinBody service may fail.
What can I do to update my account?
Our team has created a guide that your team can use to help update your Gmail account as well as the LookinBody Web or LookinBody 120 service. To view the guide please click the link below:
Google has also created a guide you can visit here.
For users of the LookinBody 120 Awe recommend checking to see that you are using LookinBody version 188.8.131.52 (002) or higher to ensure that the Gmail is fully compatible. For support or update requests please reach out to our team at LBSupport@InBody.com.